Pays to check your Telstra bill carefully

[Jim Goose]

Dunno what happened to the thread about bills??
Anyhoo...

Just got my mobile phone bill and checked it over as I have had minor issues in the past.

I found I was billed twice for the same call!

What had happened was that I had called message bank 101 to retrieve a message and used the "call back" feature (This allowes you to ring the person through message bank automatically so you dont need to disconnect the call and then dial the number, handy if you have no pen!)

Unfortunately the call to message bank 101 did not disconnect when it dialled the mobile number, so i was billed twice for a 16min phone call at the same time!
The mobile number it dialed was listed on a different page on the invoice and the calls to the 101 service elsewhere...

Pays to look at your bill sometimes....